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Project Information Coordinator

Asite - United States, Midtown Manhattan, New York City

 

Job Description

 

We at Asite are looking to fill a number of key roles in our North American head-office team, based in New York City.

 

We need Project Information Coordinators to join our growing Professional Services team.  We are looking for highly motivated individuals with experience of Cloud-based and Software as a Service implementations.  The ideal candidate will bring a minimum of 4 years of experience to bear and be looking to make the next step up in their career.

 

Successful candidates will be vibrant individuals with strong interpersonal skills who can work with our existing front-office team in London and our back-office team in India, and with our channel partners globally to realise every opportunity for providing value to our customers.  We expect an extraordinary attention to detail from all members of the Asite team. 

 

Responsibilities:

  • Manage all post-sales activity for Asite's customers through strong relationship-building, product knowledge, planning and execution
  • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs.
  • Where required assist with new Asite customer implementation.
  • Ensure that a plan is in place with each customer for deployment, change management and adoption programs 
  • Increase customer retention by conducting regular check-in calls for tactical items, and perform quarterly health checks for strategic reviews
  • Help to make Asite's Adoddle platform a part of each customer's core architecture
  • Identification and tracking of enhancement requests and bugs on behalf of customers
  • Function as the voice of the customer and provide internal feedback on how Asite can continue to improve our service

 

Company Description

Asite is a growing company with exciting prospects in the development of cloud-based software. We were founded in 2001 and are based in the city of London with regional offices in New York, Sydney, India, and South Africa.  We help businesses share data with their partners, customers, and suppliers in a secure environment in the cloud via our collaborative platform: Adoddle.

 

Adoddle is a complete platform for delivering collaborative applications via the web and mobile world.  We provide all of the underlying technology; a world-class SaaS infrastructure; and our graphical development and deployment environment – Adoddle AppBuilder – so that developers and commercial teams can focus on building the Apps they need to help global supply chains work smarter - together.

 

Our customers and markets are global and so is our team.

 

Additional Information

 

Posted:  Jan 04, 2016

 

Type: Full-time

 

Experience: Associate Level

 

Functions: Consulting, Management, Customer Service, Business Development, Project Management 

 

Industries: Information Services, Information Technology and Services, Management Consulting, Internet, Computer Software 

 

Compensation: A good salary depending on experience

 

Apply Here:  careers@asite.com


 
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