My Home | Website | Community | Shop | Settings | Sign in

Software like turning on a tap...

What is Software as a Service?

• The software is paid for as it is consumed.
• The customer has no software, hardware, or infrastructure to purchase, install, or maintain.
• Apart from a personal computer and an Internet connection, all parts of the solution are provided by the software vendor.

Traditional Licensing Model: Perpetual License / On Premise Sales

• The customer pays up-front for a license for the software.
• The customer is responsible for defining the architecture of the IT infrastructure
• The customer is responsible for deployment, operation, and end-user support
• Buyer Beware! 

Software as a Service: Perpetual Accountability

• The customer fees are "Pay as you go"
• The customer is able to to configure the software to meet business requirements
• The provider is responsible for defining the architecture of the IT infrastructure
• The provider is responsible for the deployment, operation, and maintenance of the IT infrastructure.
• The provider supports all end users globally 24x7x365
• The provider maintains application and adheres to service levels or pays penalty
• The provider upgrades the software as new features are developed.