Leading Financial Services Institution rolls out Adoddle FM for Facilities Management in the Cloud

Building on a successful deployment of Adoddle to manage project information for its on-going capital works programme, this major investment bank has chosen to implement Asite’s Adoddle FM to transform the management of its global property portfolio.


The challenge

With corporate buildings in major cities around the world, the bank accommodates tens of thousands of employees and clients’ needs every day. The focus of their large facilities team is to effectively maintain all of their existing and new buildings to the very highest standard by managing the facilities, attending to upgrades and repairs and by ensuring that the buildings are always energy efficient.


In the facilities maintenance process, multiple teams and external parties need to collaborate and rely on critical building information about the asset portfolio in order to respond to any building maintenance scenario. This includes details of the facilities, the history of repairs and maintenance, and all supplier and contract particulars.


The bank therefore required a solution that could aggregate all building information into one central repository and optimise the flow of that information to all stakeholders in the facilities management process, wherever they happened to be. The bank was previously using a tool to store data that did not support collaborative working or optimise the FM process. This resulted in inefficient information silos, which created time delays, ill-informed decision-making and unnecessary costs. Ultimately, this adversely affected the day-to-day operations of the facilities.


As a result, it was critical that the bank deployed a solution that could transform its existing FM operations.


How Adoddle FM helped

Adoddle FM, as a centralised and controlled collaborative cloud service, was able to support all parties in performing to the highest of standards – overachieving against their Key Performance Indicators, whilst enabling the entire process to run across their globally distributed team.


Fully implementing Adoddle to manage the FM processes enabled the bank to benefit from the following:

Asset Management in the Cloud enabled the FM team to maintain their fixed asset register in a central, secure repository and provided the ability for stakeholders to check-in and check-out assets within a managed workflow.


Collaboration and Approvals allowed all multi-step review and approval processes to be built-in to the system so that the collaborative process could follow pre-determined automated paths.


Powerful Search Across all Assets including content search and full support for custom attributes meant that information can be found quickly and easily using the bank’s own internal classification system.


Prequalified Supplier Directory integrated tightly with the bank’s internal Vendor Management System – this enables the bank to source suppliers by trade for packages of FM work directly within the collaborative environment.


Task Tracking helps with assigning actions, tracking deadlines and milestones across projects and provides a real-time dashboard of overdue, upcoming and completed tasks.


AutoCAD Integrationals helped with auto-packaging of complex compound CAD files – ensuring that the latest designs and plans are always available to the individual on the ground that needs them to support the FM process.


Single-Sign-On and Email Integration are examples of close integration with the bank’s existing internal systems – providing for a seamless interface to the Adoddle collaborative working environment for all bank users.


A Rock-Solid Audit Trail is essential to providing for full accountability across the supply chain.
Asite’s consultants worked together with the bank’s FM team to develop an initial proof of concept project. Once tested and best practices were agreed, Adoddle FM was then rolled out onto all of the live and on-going projects.


Business benefits delivered

Where there were previously information gaps due to paper documents or disconnected information silos, the teams can now access accurate data from a centralised location in real-time.


By integrating and automating key FM processes, delivery has been streamlined. Greater collaboration between internal teams and suppliers has encouraged a community to share best practices and knowledge. This has led to greater efficiency, improved communication and measurable results.


Increased transparency across the bank’s global asset portfolio and a collaborative approach to the Facilities Management workflows has provided the team with a continuous real-time update of progress, helping them to respond flexibly and plan more effectively.


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Talk to an Expert?

Patrick Yung

Director, Arup Advisory Services

"Implementing Asite empowered our project management process through a custom-made and user-friendly digital platform. Apart from document management, Asite enhanced the work process in design, approval and construction management. By managing such a diverse and complex hospital project, Asite provided a traceable and secure environment for all project records. We highly recommend!"

Chris Hinton MA FCCA

Technology and Innovation Lead, University of Cambridge

"Asite have shown clear strength in the maturity and depth of capabilities of its system, particularly in the capital delivery aspects. Adoddle is providing our project teams with the capabilities to manage the coordination and dissemination of models, data, files and documentation to clear and industry recognised standards. Embedded and configurable workflow tools are supporting the management of key commercial processes and information exchange gateways. Asite continue to demonstrate a commitment to working with the University and our partners in helping us achieve higher levels of information maturity to match our vision."

Carrie Matthews

Head of Information Management and Application Support, Tideway

"Thames Tideway has been working with Asite for 4 years. In that time it has been a very effective and indispensable relationship. Asite’s Adoddle BIM solution has allowed us to work collaboratively with our main works contractors in an efficient and productive manner. On such a large and high profile project with multiple contractors, the ability to view real time dashboards of upcoming, completed and overdue tasks, assign actions and view deadlines is invaluable. The Professional Services Team has provided exceptional support to ensure the smooth running of the system, preventing any major issues."

Dwight Wilson

Digital Engineering Lead, Imtech Engineering Services London and South

"Asite provides a single point of access, validation and quality assurance of project information across our business. The mobile-first approach, smart forms and easy to use interface has transformed the way we collaborate with our supply chain on projects."

Daniel Pearce

Senior Document Controller, Westfield

"Asite covers all the Tender, Design and Construction modules; all on one impressive system, whether you’re in the office or out on site; Asite has the information, processes, and tools you require for any successful project delivery."

Vikramaaditya Radhu

General Manager, Wave Infratech

"Wave Infratech started utilizing Asite in 2016 and have successfully implemented 40 projects with Asite Adoddle. The enterprise partnership enabled us to bring all project participants on Asite, a Common Data Environment (CDE) without excluding anyone to keep the cost down.

We are using Adoddle’s Document Manager, Custom Forms, Workflows and Field Defect Manager to practice efficient information management and better collaboration amongst project participants. We can rest assured that all our projects run smoothly and are getting delivered on time.

Since implementing Adoddle and working closely with the Asite’s Professional Services team, we have seen a huge improvement and we now have a high level of traceability of decisions and agreements made throughout the project.

Adoddle’s streamlined processes, daily progress report custom form, and custom reports have had a major positive impact in capturing planned vs actual progress on site on a daily basis. Implementing Asite’s Adoddle has largely contributed to the success of our business and helped us continue to be the leading players in the real estate sector."

Sarah Blackwell

Business Support Director, PCE Ltd.

"Asite is a great tool that provides ‘one stop shop’, cloud-based management for all our projects. Like all software, there can be some glitches when you are adapting it to suit you and you have to be prepared to put some effort in to get the best out of it, however exploring the scope of what Asite has to offer and working with their support team to utilise it to its full potential definitely pays dividends for our business."

Sujatha Naren

Head of Operational Process, Synergy

We would like to thank Asite Solutions for their excellent support and professionalism during the implementation of Adoddle by Asite Solutions for Synergy projects. Synergy team appreciated:

  • The product Adoddle by Asite Solutions has been a good fit for our project management needs within Synergy.
  • Excellent support and customization by Asite, paying attention to all details during launch and implementation phase.
  • Post Implementation training and 24*7 support by Asite team made using Adoddle smooth and easy.

We congratulate Asite for their industry best product and implementation performance. we are looking forward for further improvement for our mutual co-operation and success.

Ash Bailey

SF Development Officer, Stoke on Trent City Council

"By using Adoddle across our programme, our teams were able to work collaboratively, which helped us to reduce error and risk, make time and costs savings and deliver more value. I would highly recommend the use of Adoddle for mission-critical corporate collaboration."