Newly Formed Customer Success Team Will Help Clients Utilize Their Collaboration Platform to Enhance Business Success
London, United Kingdom (April 2020) – Asite is pleased to announce the appointment of Richard Harrison as Director of Customer Success - UK & Europe.
Richard joined the team at the beginning of February with over 25-years’ experience working in faced-paced technology organizations across a wide variety of sectors, including construction, energy, public health, social housing and education.
Prior to joining Asite, Richard has spent time at Orchard Information Systems, the UK’s largest independent provider of Housing, Asset, Financial, Analytics and Digital solutions to the Public and Social Housing sectors. Before that, he undertook various positions at Viewpoint Construction Software for 16 years with his most recent role as Senior Manager of Professional Services EMEA.
Richard is now leading a new Asite Customer Success Team created to support existing clients’ business success. Richard’s team will analyze how client organizations are utilizing the Asite platform and advise how they can use the system better to optimize their own business outcomes.
The Customer Success team will proactively work with client organizations on their business strategy, from their IT processes and project management best practices to collaboration techniques which enhance communication and outcomes.
Richard Harrison, Director of Customer Success said:
“I am very excited to have joined Asite at the start of a new decade after a couple of years away from the SaaS Common Data Environment arena.
The landscape continues to evolve as new and growing businesses strive to improve information management processes and adopt the latest standards to help streamline collaboration. Asite has an extremely functional platform with the backing of a newly appointed Executive Team, dedicated and expert staff around the globe and a solid development roadmap for the future.
As always, there is still plenty we must do to keep pace and exceed our customer’s expectations…I look forward to being part of the team making that happen.”
Asite’s vision is to connect people and help the world build better.
Asite’s open construction platform enables organizations working on capital projects to come together, plan, design, and build with seamless information sharing across the entire supply chain.
Asite’s comprehensive range of solutions connect dispersed teams across the lifecycle of capital assets, enabling them to build better and build resilience. With Asite, capital project owners stay at the forefront of innovation, maintaining a golden thread of information throughout a project to facilitate the creation of digital twins.
Asite is headquartered in London's Tech City with regional offices in New York, Houston, Dubai, Riyadh, Sydney, Hong Kong, and Ahmedabad.
For more information about Asite, please contact firstname.lastname@example.org
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